Every spring and fall, like migratory birds, obeying the instincts, the managers of travel agencies hastily assembled in the path. On the way they are kept, as a rule, small group and private house from the other tourists. What causes people’s ill-concealed envy. Another would go “for nothing” in any country, live in good hotels, meals, “full cup”, a few trips … Many people are dreaming to get to infotour. And fall. By hook or by crook through relatives, friends and acquaintances. Tourist people dubbed them “summer residents”. They make a nervousness in the tour, require review of the program, and at best simply do not go looking hotels.
In recent round is considered successful if the “summer people” in it less than half. In my observation, in infotour go three categories: “dacha”, managers who want only to “pull back and relax, and managers who are not to relax in front of the” hot season “.
Since vacationers all becomes clear in the first day. Many of them violently react to the information that hotels will have to watch all day. Friends and comrades of this not much warning. But generally they are silent, so understand the precariousness of their situation.
“Junior Member” of travel agencies are smarter – after examining one or two hotels are beginning to whine or express an opinion that the time would be at sea, all supposedly know all saw. Seek to “obayat” guide, the team leader. And often get their way.
The hardest hit have to “Lomov horse” who go to work.
I recently returned from infotour in Uzbekistan. At the beginning of the season it was necessary to refresh the knowledge of the country. I will not mention the name of the tour operator, it is well-known companies, as well as history happened quite typical. And it concerns not just Uzbekistan.
The first surprise began in Tashkent. Tour meticulously chosen, as I should have been (for work) otsmotret specific hotels that have worked, but not seen. Test the program by paying the tour, was calmly waiting for tickets. On the eve of departure, in the evening along with tickets courier brought a program of the tour. It was markedly different from the original version. Whole region – Side effect is outside the field of view infoturovtsev, two days of food – half-board, instead of the promised full.
In the office tour operator I was reassured that this program only for the voucher and tour will be held on the original version. Advised to convey the original version of the program guide in Tashkent. I did just that.
This was my first “mistake”. Leader, guide and most of the group with interest and serenity Olympians considered me like a bug under a microscope, hoping that, on arrival everything will be forgotten. But what I and the next day again (!!!) asked executives to find a way to show the previously declared and hotels, angered the people. And although few people supported my request, head and guide were clearly unhappy with our persistence. In announcing the program of the third day, the representative of the Tashkent tour operator significantly paused and said that on “numerous” requests from managers, we still visit a couple of hotels. The position of team leader and guide a little surprised. All the questions I get an answer like: “most of the group thinks differently.”
I realized what being in the spotlight all the time. “Most of the” trying to find out who and what I am, but whether I work in tourism, but maybe I’m far from the region? It turned out that I worked in a Tashkent firm. Behind him, I heard remarks like: “I took her business card, which the manager … Then … We will understand. On the third day of brisk, sprightly girl, decided to put me in place. Our dialogue with gusto, too, listened to all the “majority”. It resounded like this:
- You say you come to work?
Apparently my answer was plainly insensitive:
- Yes. I was not planning to rest, came to work.
- Personally, I came to rest and others too, so please do not budorazhte people. I think that we have agreed with you!!
- How do you sell the hotels are not looking are you?
- Well, somehow too, selling.
We do not agree. However, it is not too worried. The next three days more than half of the group openly sabotaged the visit to the hotels and all day sunbathing on the beach, spoiling an inordinate amount of beer and spirits, good hotel to work on the system “all inclusive”. Among them sank and she. And we, the “minority”, for days visiting hotels, arriving only in the evening. Head and guide from time to time in the hotels we hurry, they also like the sea.